Security
Clark STGAbout
About This Business
Products and Services
Years in Business: 12
Business Details
- Local BBB:
- BBB serving the Heart of Texas
- BBB File Opened:
- 11/6/2017
- Business Started:
- 8/1/2012
- Business Incorporated:
- 11/7/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. John Clark, Managing Member
Additional Contact Information
- Principal Contacts
- Mr. John Clark, Managing Member
- Customer Contacts
- Mr. John Clark, Managing Member
- Social Media
Additional Information
- Payment methods
- Cash
- Check
- American Express
- Discover
- MasterCard
- PayPal
- Visa
- Financing
cash
check
credit card
- Refund and Exchange Policy
- One Year Warranty: If your product is defective within the first year, we will replace or repair it. Hardware is non-refundable after installation/configuration. Vandalism/theft of hardware is not covered under warranty. Replacement of defective items will be issued upon testing of broken device. Labor/installation fees are not covered by defective item warranties. Inability of communication with your system due to internet/network changes is not covered under warranty. All Warranties are subject to these regulations and restrictions. You must send the product back via prepaid shipping (NO SHIPPING REFUND)! However, we will return your product via ground shipping at no cost to you. 1. Your warranty will be reviewed for repair or replacement then returned to you within 5 business days. 2. In the event your product model has been cancelled, you will be offered a new upgrade at no additional cost. 3. The value of your defective product model will be based on the current market value/selling price of other products that fall within that category. You will only be required to pay the difference to upgrade to a different product model. 4. If your product is replaced, the current warranty will still be effective. The replaced item will not add additional lifetime to your warranty period. 5. In order to expedite the return of your product, please include a written explanation of the problem with the product purchased. Once product has been received, our technicians will evaluate the nature of the defective product. If our technicians can not duplicate the problem stated in the written explanation, please be advised that the original product will be sent back to you via ground shipping. 6.You must provide a copy of your original sales receipt clearly indicating date of purchases. 7. Products must be returned in their original packaging with all the accessories, power supplies and manuals. Incomplete returns will effect the amount of your refund. 8. Hard disk drives are subject to failure by wear and tear usage. We are not held responsible for data loss due to hard drive failure, and client is responsible for maintaining backups of data on a regular basis. Hard disk drives are covered by a 90 day replacement warranty from date of installation. Exclusions to the Warranty: This warranty is excluded or voided in the event of external or internal physical damages. Damages in transportation (a claim should be filed with the shipping company immediately). Damages due to power surges, lighting or improper power supply requirements. Damages due to improper use, Damages due to rain and /or flooding; improper environmental requirements. Call for a Return Merchandise Authorization Number (RMA#) before you ship the item back. Display the RMA# prominently on the outside of the box. This will count down on any delay of the return of your refund. One Year Warranty: If your product is defective within the first year, we will replace or repair it. Hardware is non-refundable after installation/configuration. Vandalism/theft of hardware is not covered under warranty. Replacement of defective items will be issued upon testing of broken device. Labor/installation fees are not covered by defective item warranties. Inability of communication with your system due to internet/network changes is not covered under warranty. All Warranties are subject to these regulations and restrictions. You must send the product back via prepaid shipping (NO SHIPPING REFUND)! However, we will return your product via ground shipping at no cost to you. 1. Your warranty will be reviewed for repair or replacement then returned to you within 5 business days. 2. In the event your product model has been cancelled, you will be offered a new upgrade at no additional cost. 3. The value of your defective product model will be based on the current market value/selling price of other products that fall within that category. You will only be required to pay the difference to upgrade to a different product model. 4. If your product is replaced, the current warranty will still be effective. The replaced item will not add additional lifetime to your warranty period. 5. In order to expedite the return of your product, please include a written explanation of the problem with the product purchased. Once product has been received, our technicians will evaluate the nature of the defective product. If our technicians can not duplicate the problem stated in the written explanation, please be advised that the original product will be sent back to you via ground shipping. 6.You must provide a copy of your original sales receipt clearly indicating date of purchases.
- Other Resources
- Texas Department of Public Safety
5805 N Lamar Blvd
Austin TX 78752
Phone Number: (512) 424-2000
http://www.txdps.state.tx.us - Business Categories
- Security
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.