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Business Profile

Business Coach

Beyond BNB Secrets

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Beyond BNB Secrets's headquarters and its corporate-owned locations. To view all corporate locations, see

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Beyond BNB Secrets has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/12/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      **** *** the owner claimed to be teaching people to do mid term rentals outside of ****** platform and using the corporate housing network that he built over the past ***************************** May 5th he pressured me to sign up his program with misleading information and hid the agreement contract before drafting money out of my credit card in a total sum of $15,797. As soon as I found out that the program is using ****** to list properties and he has no company connection, I requested cancellation of the program immediately by sent him an email within 12 hours of payment. After several contacts, he replied and refuse the refund which had led me to search the business hes doing business in. What I have found is Ong Lifestyle **************** has been inactive since March *******. Hes misrepresenting the company and Beyond BnB Secrets as is neither a Texas nor a California enterprise. Furthermore, the company address as the time of registration and closer was a vacant land. The owner of the *** is doing business out of ********** without proper business filing. Therefore I would not voluntarily enter into any agreement with such a company. Any and all agreement shall be void.

    • Initial Complaint

      Date:01/26/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ************* rented ************************************************************* from March 27, 2023 to November 9, 2023. When I requested return of the $1,500 security deposit (only for damages per the lease), the property manager, ******************* *************, **************************** responded with an email listing charges and complaints that she had not previously communicated and were in direct conflict with previous email communications with Q staff as to the condition of the house upon our departure. There were issues regarding additional prorated rent and ************* employees conducting AC repairs (we are qualified HVAC repair people) due to lack of property maintenance and lack of timely repairs. We thought these issues had been resolved satisfactorily and believe we are owed the $1,500 security deposit in full.

    Beyond BNB Secrets is NOT a BBB Accredited Business.

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