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Business Profile

Computer Software

RealWork Labs, Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromGeffry G

    Date: 12/21/2023

    1 star
    I had high hopes for Realworks Labs when I first heard about their services, but my experience with them has been nothing short of a disappointment. I attended an initial demo call where they promised to provide exceptional results, but they failed to deliver on their commitments.One of the major promises they made during the demo call was that their software would take photos, videos, and ****** reviews and use them to advertise my business to friends and neighbors around my check-in point. They claimed that this social proof material, combined with my staff's great work, would establish me as the neighborhood provider of my services, immediately showing others that I service their area and am referred by someone they most likely know. This, they claimed, would create an endless cycle of referrals for my business, leaving a "digital yard sign" at my jobs to drive more work my way.However, the reality has been far from what was promised. Not only did their software fail to deliver on the advertising aspect, but it also did not generate any referrals or social proof for my business. It feels like I wasted valuable time and resources on a service that offered nothing in return.To make matters worse, the customer support and communication from ********************* Labs have been abysmal. When I reached out to them to express my concerns and disappointment, I received no meaningful response or resolution. It's clear that they do not stand behind their promises and are not interested in ensuring customer satisfaction.I would strongly advise anyone considering using Realworks Labs to think twice. They overpromise and underdeliver, leaving you with a sense of frustration and regret. Save your time and money and look elsewhere for a company that can actually deliver on their commitments and provide the services they promise. Realworks Labs is not worth the investment.

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