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Business Profile

Playground

Indigo Play - Austin, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Lakisha J

    Date: 07/27/2023

    Concerned parent, as a concerned parent I contacted the District Manager ****** and General Manager ****** at Indigo Play in Austin Texas. Regarding a disciplinary action for my son who is the only African American at this location. They wouldnt allow me to address the issue they told me he is the employee not me, and I should not be contacting them on his behalf. Both managers were very rude and the district manager ****** called me ignorant and hung up in my face. I left a message on indigo play ******** messenger to reach out to the owner to file a complaint against The general manager and district manager. I received harassing and racial messages from a page that was operated by the district manager and general manager. I went to Indigo play to get the owners contact information. The general manager stated The owner is aware and does not want to speak with you. I asked her to contact the owner on the business phone and let me speak with him. She said no and said she would contact the police and I advised her to do so. ****** went to the back and sent my son a text message saying the owner would like for me to call him. I proceeded to my car and sat and spoke with the owner to hear a knock on my car window. I got out of vehicle and the officer stated she (******) has something she wants to say. She stated You are not allowed on the property for a year. I replied Thats fine. I spoke with the officers they provide a case number Austin ***************** The owner agreed that I should not contact the job in regards to my minor so . I also filed a harassment for the messages I received from the ******** messenger.

Indigo Play - Austin, LLC is NOT a BBB Accredited Business.

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