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Business Profile

Pool Service

Swim Pure Pools

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRussell P

    Date: 03/07/2025

    1 star
    Do NOT use this company for ethical reasons. Their work is average for the pool industry, as I'm sure it's not easy to keep pool techs longterm.
    My issue is with their book keeping and operations.
    As I mentioned, their work is average so we decided to go with a different company. We cancelled, but whoever took the message didn't actually do anything with it. Without us knowing since we work, they kept showing up, along with our other provider. Until they finally realized it.
    However, they expected us to pay them for the service. After countless messages and back and forth, I finally agreed to pay them for 1 of the 2 months. But for whatever reason, they felt we should pay for their entire mistake and filed a collection on us.
    So home owners in the Austin area, BEWARE!!

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