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Business Profile

Property Maintenance

C Choice Properties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Maintenance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/21/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    have been a renter at this address for 15 years. I've had issues in the past concerning this management not fixing my AC. I'm moving out at the end of the month and My AC is going out.It's 80 plus degrees in my duplex. I have contacted them multiple times. They will not send someone out to fix it. I have migraine and my daughter is feeling nausea. We can not stay with anyone. I have had a heat stroke in the past and can't tolerate this inside.we have fans going and its still 83 degrees inside ********

    Business Response

    Date: 06/28/2023

    The ** was reported not cooling on 6-15-2023.  We sent a licensed ** contractor to the unit with-in 24hrs.  The contractor reported to us that the air differential was in adequate range of 17-degree differential.  Prior to this report in May of 2023, the tenants were given notice to move due to the building needing a complete remodel to include new windows, new duct work, new exterior siding,and new interior wall insulation. We are not denying the fact it could be 78 degrees in the home, however this home is very old and needs major updates and when the outside temperature is over 103 degrees the inside of these units will not cool much below 78 degrees. 

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