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Business Profile

Virtual Currency

Bitcoin ATM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Virtual Currency.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was involved in a scam and the buyer was involved with bitcoin in taking money from me in the amount of $2,350. Bitcoin assured me by telephone that they would refund my total amount of money taken. However, according to their agreements, they only refund 75% of the total amount in a refund. I was not made aware of this by bitcoin on the phone, nor was I told to read the agreement. So, I need my total amount of $2,350 that I was first assured that I would get.

  • Initial Complaint

    Date:06/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a message from ***************** ***************************** from NextCell Pharma AB looking for employees who would like to work remotely. He then proceeded to tell me that I would need to download an app called Telegram and reach out to a woman by the name @CarlaVestin_NextCellPharmaAB who will proceed to interview me, the following day I received a gmail message from ********************** that I had been accepted for the job in which they sent an I-9 form , W2 form and handbooks of the company to fill out and send back. On June 16 I was assigned a supervisor @PreetiMenon_NextCellPharmaAB who sent a check of $4,350.25 to my home address and instructed me to withdraw the money and proceed to a Coinstar to deposit the cash and send to the following account on coinme.com bc1qe4mmq9749dvulkf2ckdt0gg4sgp006ga898277. The reason for this was that I they needed to send the money in order for me to obtain all office equipment to provide the best service for their patients. On June 21 ******************************* sent me an emailed check of $2,450.20 and told me to proceed with the same process on this day I went to a bitcoin ATM and out 1,300$ and sent to bc1qe4mmq9749dvulkf2ckdt0gg4sgp006ga898277 ,the following day on June 22 ******************************* sent another emailed check of $2,450.20, I received a call from my bank and was told that the first check of $4,350.25 had bounced with an additional $25. When I had reached out to ask why this was happening as I had already question their motives a few seconds later I was deleted from Telegram. San ****************** which is my bank wants me to pay back 6,000+$ in order for me to continue with them. I dont have a car and finding a remote job meant everything to me as I had gotten laid off on May 29 I was vulnerable and very oblivious to it all as their company is located in ****** so I thought this crypto money was to become currency for them in ******. Im heart broken Job less and home less. Im only 24 years old and ** trying really hard to stay positive but at this moment I dont know what else or whoelse I should call to get some help I dont want the money to spend but I want it reimbursed to fix my account as all I wanted was a job to better my situation . I have filed a report with the *** , police ***** , IC3, and SSA but yet my bank want me to pay out of pocket . Please someone help me Im desperate

Bitcoin ATM is NOT a BBB Accredited Business.

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