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Business Profile

Lawn Equipment Rental

Mathis Rentals, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn Equipment Rental.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMary B

    Date: 10/26/2023

    1 star
    I rented a bulldozer from Mathis rentals located in ******* *****. When the bulldozer was delivered and before it was taken off the trailer, I took many pictures. It looked like it had been in a rollover accident, the door looked like it was falling off. The delivery man assured me it was in good working condition. I paid close to thirteen thousand dollars for a month.The bulldozer overheated after two hours. I took pictures of the gage. I had to let it sit to cool off before I could use it again. I wasted days and the job fell behind. Every night all the filters were blown clean. I reported it and the company sent a service man. He cleaned the filter, and he said that was the problem. I took a picture of what came out, it was almost nothing, so little the camara could not show the image unless zoomed in. When it was returned to the company they charged my credit card over two thousand dollars, claiming the door was falling off and the bulldozer was not maintained. It was delivered broken; I reported the overheating and took a picture of the door. The bulldozer was a broken mess to begin with and I am stuck paying for the repairs of previous users. I do not recommend this company. If you use them protect yourself and take pictures.I had to hire an operator with his own bulldozer to complete the job. I recommend this method even though I had an experienced operator from the beginning. If you use a credit card, they will charge you without your permission as they did mine, use an alternative method of payment. I read a similar complaint about faulty equipment on the BBB web site, and many reviews like mine on the internet. Unfortunately, after the fact.

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