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Business Profile

Car Tune-Ups

D N J Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Tune-Ups.

Complaints

This profile includes complaints for D N J Auto Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

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D N J Auto Repair has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/13/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On or around 01/16/2025, I purchased a vehicle from ***** **** ***** at his place of business, ****************. I saw the 2014 **** Fiesta on ********/Marketplace. It looked as if the car was at a dealership. It was advertised for "******* but on my way to pick the car up the price changed to *******. Mr. ***** also didn't tell me that he didn't have the title yet that he had bought the car a few weeks prior. I guess I was a little anxious to have a car after 3 yrs of not having one. He not one time told me that the vehicle had a salvaged title. When I received the title from him in his name it didn't show a salvaged title. After getting the car that I had to have towed less than a week after I bought it, out of the shop, I went to my local title place Southern title in sulphur, LA I was shocked to find out it was a salvaged title. Why does it show up in ********* but not *****. Every since I purchased the car I have no longer been able to reach Mr. ***** ***** or his so called son, ******. The car is junk, broken down again and I can't even get it to a mechanic. I can't even get it legal so it's of no use to me. I am just sick. I can't believe someone can do this and get away with it.Any help you could do for me would be greatly Appreciated.He also left the paper license on the car from when he purchased it from *************** whom live right near his shop. I really feel that something crooked is going on there.

      Customer Answer

      Date: 02/13/2025

      I am currently working on getting my bank statement to reflect the cash I withdrew to purchase the car and the car repair.  I have the receipt for the battery which the seller claimed he had replaced.  If there is any other documents that I can send to support the facts, please let me know.  Thank u so much for your help.  I thank God for you.

    D N J Auto Repair is NOT a BBB Accredited Business.

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