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Business Profile

Resume Services

The Career Artisan

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kristen M

    Date: 02/28/2023

    Kristen M

    Date: 02/28/2023

    Farms out work to individuals who are not capable of putting together a grammatically correct sentence. In fact first version back looked like a bot wrote it with the intake information. Very poor customer service when you have a concern and **** doesnt get involved. She bounces it right back to the individual you are working with and says figure it out together. Rough experience and would recommend, not worth investment. Not C-suite level professional interaction, nor service, or final product. Any revisions are treated like a complete inconvenience.

    The Career Artisan

    Date: 03/15/2024

    ******************, we don't have a record of you as a client. We believe you may be the spouse of a past client. Our company was only recently made aware of this review, and we are sorry to hear you were not happy with the work we did for him. Please reach out to us so we can resolve your concerns. We have also reached out to you by both phone and email upon being made aware of this review. 

    ******************, our project records show that you requested we reopen the executive finalized document that was previously approved by our client, so you could direct us to make additional changes to it on his behalf. Although beyond the scope of our services, we willingly accommodated your requests.

    The satisfaction of our clients is our top priority. Each team member of our small team is handpicked and trained by our founder. We are largely comprised of past executive recruiters, HR leaders,and multi-certified, multi-award-winning writers. We adhere to the standards and guidelines outlined in the three major career associations that we are members of. Please know we have never utilized AI in the development of our client projects.

    We hope you will reach out to us so that we can address and resolve your issues.



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