We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Skylights

The Guild Collective
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Guild Collective's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Guild Collective has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • The Guild Collective

      7 Upper Cibolo Creek Rd Boerne, TX 78006

      BBB accredited business seal

    • The Guild Collective

      2118 Mannix Dr # 201 San Antonio, TX 78217-5914

      BBB accredited business seal

    • The Guild Collective

      2112 Rutland Dr Ste 175 Austin, TX 78758-5474

      BBB accredited business seal

    • The Guild Collective

      7 Upper Cibolo Creek Rd Boerne, TX 78006

      BBB accredited business seal

    Customer Review Ratings

    2

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Jenny S

      Date: 07/28/2024

      We live in ******* and was looking for a Solatube installer; The Guild Collective is the only local authorized installer in our area. We had a consult June 17th with **** to discuss Solatubes. It went well because we were already familiar with the product, having had them in our **********************. For some of our questions, **** directed us to his project manager, ***. *** was very responsive in the beginning; answered our questions, and provided proof of their insurance.The *** requires a contractor to be registered to do work in the city, plus a skylight/Solatube install requires a permit. I verified this myself with the permit office. I notified *** of this info, because he wasn't aware of it, and wanted to verify it himself. At this point, we were told by *** that he couldn't reach the person at the permit office to verify with, several times. After that we didn't hear back from *** and we became stuck in the "he said-she said" game between *** and the ***. I was able to reach the *** chief building inspector, who verified he left a message for *** but hadn't heard back. It is now July 23rd and still "crickets" from ***.We've done a lot of calling back and forth, and feel like we've now been left in the dust. Since The Guild is the only authorized local installer, we have no one else to try. We are dissappointed. While contractors are responsible for obtaining proper permit(s)/city registration when applicable, it ultimately falls on the homeowner. We've done our due diligence.

    The Guild Collective is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.