Reviews

This profile includes reviews for Nova Recovery Center's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Nova Recovery Center

  10100 Fm 967 Buda, TX 78610-3473

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  Nova Recovery Center

  601 Old Oaks Ranch Rd. Wimberley, TX 78676

Review Details

• Review fromRosa R

  Date: 06/17/2024

  1 star
  Beware of this facility. They are deceitful and will pry on the vulnerability of the family support. My family member was admitted to this facility in October 2023. I received a call to see if I could help with his sober living expenses which I agreed. I paid his first weeks rent with my debit card. Being at work I signed to use my debit for that sole transaction. Unfortunately my family member left 2 days later. They don't explain that you will be responsible for any and all expenses incurred and you will be made responsible. months later my bank acct was charged ****** for the whole month. stating I had sign admission papers. They send the contract to a different email not even mine. My family member is an adult and responsible for his medical bills. Be careful with this company in giving out your credit or debit card and do not sign anything by phone. You don't get to see the whole verbiage.

• Review fromByron S

  Date: 07/03/2023

  1 star
  Nightmare. Literally. I will list the fact and you can discern for yourself. I paid out of pocket for my friend to get the help he needed. First, don't believe the intake counselor when they tell you the center can take your loved one through the 12 steps in 30 days. In 21 days (the amount of time spent at the center); he went through step one. They told me he started step 2 on his 20th day. He only saw his 12-step counselor 2 times during his stay. At this rate it would have taken 34 weeks! Second, the ** was out in his room for 4 days. They had to move the meetings it was so hot. FYI ***** heat is no joke. Third, my friend got a staff infection when he was there and didn't receive medical treatment for 48 hours. Many issues with this situation. Fourth, the rehab roomed my friend with a schizophrenic person that talked to himself. My friend woke up with this person standing by his bed with no clothes on watching him. This same person urinated on the bathroom floor and the rehab did not clean it up for 3 days. Health Code violation. Naturally the center told me that all of these situations were handled as soon as they found out about them and insinuated my friend lied about all 5 stations. Why did these situations even happen? 1- Does not push 12-step program 2- Bad ** in ***** 3- Two days wait for emergency medical treatment 4- Gave my friend a Schizophrenic roommate 5- Did not clean up urine for 3 days. This rehab is not safe and does not maintain a clean or healthy facility. Send your loved one somewhere else. They didn't entertain the thought of reimbursing me my funds for the 9 days not spent at the center either. Nova Recovery Center in ******** ***** is a Nightmare.

• Review fromJohn G.

  Date: 11/29/2022

  1 star
  This is not a place you want to send your loved ones to. They steal or "misplace" property belonging to their clients. They degrade their clients and demand absolute surrender to "God's will," then claim to be sent from God so, in essence, all clients must surrender to the staff of Nova and do all they ask, no matter how degrading. Stay away from Nova and/or Briarwood if you want help.