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Business Profile

Chiropractors D.C.

Hill Country Family Chiropractic

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • David G

    Date: 08/02/2023

    I made an appointment to see their massage therapist. I was told that there would be a $75 deposit, and that if I didn't show up, they would charge my card. I think this is reasonable. I gave them my card number, and they charged it immediately, I found out later, which is not what they told me would happen. I also found out later that they charge a percentage for using a credit card (they're just passing on their credit card fees, which goes against their credit card agreement, and is unethical), which they also didn't tell me about. I showed up to the appointment at this chiropractic office, and there was a "no mask" sign on the door. I assumed this just meant that masks aren't required. No, apparently this means that they're not allowed. They said the doctor ("doctor" is more like it, as chiropractors have no real medical training), had "studied things" (likely ******* videos), and he had determined that masks are unnecessary, bad, and can cause germs. I tried telling them that I'm high risk. One of the office staff said she couldn't hear me. So then they went and got the doc who said that if I didn't remove my mask, they wouldn't see me. I left. Why didn't the therapist tell me that masks aren't allowed? She had months to give me this info. Why didn't the person who made the appointment tell me that masks aren't allowed? Why did they tell me they might charge my card on a future date, but then charge it immediately? Why didn't they tell me about the credit card surcharge? Very dishonest. Avoid.

Hill Country Family Chiropractic is NOT a BBB Accredited Business.

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