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Business Profile

Collections Agencies

American Municipal Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Customer Review Ratings

4.39

Average of 23 Customer Reviews

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Review Details

  • Sheena V

    Date: 07/25/2025

    They are always really nice and helpful every time I message them.

  • Christy G

    Date: 07/23/2025

    So easy to work with, very friendly, and have collected on many cases that I never thought we would see a dime on.

    American Municipal Services

    Date: 07/24/2025

    Thank you so much, *******, for sharing this glowing feedback! Were delighted to hear that working with us has been a smooth and positive experience.We truly take pride in being easy to work with and approachable. It's especially rewarding to know that we're able to collect on cases that seemed unlikelymaking a difference when you least expect it.Your comments highlight two things we value deeply:Friendly, accessible service ensuring the process feels supportive, not burdensome.Effective results delivering outcomes even on challenging situations.Thank you again for your kind words; they inspire us to keep raising the bar.-AMS Team

  • Tara C

    Date: 07/23/2025

    We have used *** for many years. They have great collection rates and amazing customer service. Our Defendants also find them very easy to use when paying off old citations.

    American Municipal Services

    Date: 07/24/2025

    Thank you, ****, for sharing your experience. Were thrilled to hear that *** has served your town so well over the years. Its fantastic to know our collection rates, customer support, and defendant payment process are hitting the **** for both your team and the individuals you serve.We take pride in making every interaction smooth and respectful. Hearing that you and your defendants find our systems easy to work with truly means a lot. Thank you again for your trust and partnership.-********

  • Celeste O

    Date: 07/22/2025

    Very pleasant to work with. ****** is amazing! Professional group of individuals.

    American Municipal Services

    Date: 07/23/2025

    Hi *******!Thank you for taking the time to share your experience. Were so pleased to hear that working with our teamand especially Andreawas such a positive experience. Your recognition of our professionalism means a lot to us.Were proud to have ****** supporting clients like you, and well be sure to pass along your kind words to her and the rest of our staff.Thanks again for choosing usits a pleasure working with you!-********

  • Randy D

    Date: 07/22/2025

    Very responsive when we have questions. Their new portal is very helpful.

    American Municipal Services

    Date: 07/23/2025

    Hi *****! Thank you for your kind words. Were thrilled to hear our new portal is making it easier for you to get help. Your feedback helps us continue improving our service!-*** Team

  • Christy Y

    Date: 07/21/2025

    I have been working with *** for almost 12 years and I am very pleased with the work they do. Everyone I deal with is super nice and get an issues resolve if needed. I highly recommend using *** for your collection needs.

    American Municipal Services

    Date: 07/22/2025

    Hi *******,Thank you so much for being with *** for nearly 12 years your loyalty means the world to us! Were thrilled to know that our team has consistently been super nice and quick to resolve any issues. Providing reliable, friendly service for all your collection needs is exactly what we aim for.We really appreciate your high recommendation and look forward to continuing to support you for many years to come. -********

  • Amy G

    Date: 07/21/2025

    We have been affiliated with *** for over 10 years. *** has helped collect past due court fines that may have never been collected without their help. The staff is professional and are always willing to help.

    American Municipal Services

    Date: 07/23/2025

    Hi ***! Thank you so much for taking the time to share your experience!We truly value our over ten-year partnership with you and the court. Its wonderful to hear that our efforts have helped recover past-due fines that might otherwise have gone uncollected. Your praise of our teams professionalism and willingness to help means a lot.We look forward to continuing to serve you with integrity and dedication in the years ahead.-********

  • DENYS L

    Date: 07/17/2025

    Great customer service, friendly, professional and customer-focused and dedicated and helping their clients.

    American Municipal Services

    Date: 07/21/2025

    Hi ***** ?Thank you so much for taking the time to share your experience! Were delighted to hear that our team delivered professional, friendly, and customer-focused service. Providing help and dedication to our clients is exactly what we aim for each day, and your kind words motivate us to continue doing our best.Your feedback is incredibly valuable and reinforces our commitment to exceptional customer care. If theres ever anything more we can do for you, just reach out were always here to help!Thanks again,

  • Stevi H

    Date: 07/17/2025

    American Municipal Services is a great company to work with. They are professional and very helpful in any situation.

    American Municipal Services

    Date: 07/21/2025

    Dear *****,Thank you so much for taking the time to leave us such a wonderful review! Were thrilled to hear that American Municipal Services has been professional and helpful in every situation. Feedback like yours truly brightens our day and reminds us why we do what we do.Were committed to maintaining that high standard of service for every client, and we cant wait to support you again. Please dont hesitate to reach outour team is always here to assist!Thanks again!

  • Amanda R

    Date: 07/16/2025

    This Agency is awesome to work with and communicate with us daily.

    American Municipal Services

    Date: 07/17/2025

    Hi ******,Thank you so much for sharing such a positive review! Its wonderful to hear that you find our agency awesome to work with we're thrilled to know our daily communication is making a difference for you.Your feedback means a lot to our team, and we truly appreciate your trust and collaboration. We look forward to continuing to support you and the city of ********* moving forward.Thanks again, ******!

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