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Business Profile

Education

Zollege Healthcare Career School, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Education.

Complaints

This profile includes complaints for Zollege Healthcare Career School, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Zollege Healthcare Career School, LLC has 3 locations, listed below.

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    • Zollege Healthcare Career School, LLC

      1335 E Whitestone Blvd Ste 100 Cedar Park, TX 78613-7598

    • Zollege Healthcare Career School, LLC

      715 Discovery Blvd Cedar Park, TX 78613-2287

    • Zollege Healthcare Career School, LLC

      715 Discovery Blvd Ste 412 Cedar Park, TX 78613-2292

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/04/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I put in a drop request once I found out they are not a credited school and dont give me my dental assistant license. I attended one class and have been waiting on my refund. They do not answer phone calls and are very short and rude when they do. They have no actual address or email which makes it even more concerning. They also will not let you talk to the financial department as well. I feel as this place needs to be shut down and not allow to have a business license.

      Customer Answer

      Date: 12/22/2023

      They sent an invoice this morning but as stated and can take a few days to be back in the bank.

      Business Response

      Date: 11/20/2024

      Kijah ******* requested a refund when she dropped the dental assistant training she was enrolled in with ************************************, a school managed by Zollege.  Zollege issued Kijah a refund of $3023.28 on December 22, 2023.  

    • Initial Complaint

      Date:11/13/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They've got **** from me and I can't even get into my lessons. ***** dental assisting school is who they are affiliated with.

      Business Response

      Date: 11/20/2024

      ***** was enrolled and attending our dental assistant training at ************ Assistant School.  She was dropped for nonpayment of tuition, but her tribal career counselor emailed Zollege, confirming the tribe would pay for her training if she provided the billing statement and transcript.  It appears that ***** didn't follow through, so she still owes for tuition (although the amount has been reduced).  We emailed her tribal career counselor, ******** *****, today (11-20-24) to inquire about the possibility that ***** might want to re-enroll and complete the training, since the tribe would pay for it.  Zollege has done everything possible to be helpful to Amber:  reducing her tuition amount owed, as well as advocating for her to complete training that her tribe is willing to pay for. 

    Zollege Healthcare Career School, LLC is NOT a BBB Accredited Business.

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