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Average of 2 Customer Reviews
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Review fromDorothy B
Date: 10/16/2023
1 starDorothy B
Date: 10/16/2023
I have used many movers in the past but this company is the most unprofessional, careless and insensitive of them all. They packed our things with little regard and when they opened the triailer, our glass table top was shattered to pieces, expensive furniture damaged, glassware broken. They lost or stole our antique fan and griddle and a large roll of bubble wrap. It took us over three months to get them to honor our claim with a insulting low payment and no responsibility for the items missing. We contacted them over and over all those months, to be stalled and played games with. They obviously had hoped we would tire of it and give up without compensation to us. I ended up in the hospital with a heart attack over this stress!To think, my husband and I offered these servicemen drinks and a wash in our hot tub and this is how we were treated?Please do not use these movers and storage people, for they do not appreciate the customers who give them a living! They not only break and lose things, theyliterally break your heart. We cherish our possessions and these people treat them with indifference.
D&D Moving & Storage
Date: 10/17/2023
This customer filed a claim with us on 10/10/2023 and was given a settlement offer on 10/16/2023, that was offered signed & accepted and received by us on 10/17/2023 (today) and a check has been mailed out to the customer.
The customer claims that they sent in the claim previously however we believe they texted it to a wrong number, instead of email or postal mail, however when we received it we acted immediately to it which by law we did not have to because it was received after the 90th day of delivery.
We did everything we could in this situation.
Review fromSydney H
Date: 08/02/2022
1 star10/10 never recommend. Not professional. Broke my furniture. movers were arguing the whole time. one mover sat on my toilet for 45 mins. One mover never moved one thing during the unload process. ****** (manager) was rude and tried to blame it on me and said I should have set the pace for the crew. After telling my experience I quickly found out this has been going on for years. Only positive was they did adjust the ****--only for me to pay more movers to finish the job.
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