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Business Profile

Consignment Clothes

Barbara's Resale Shop

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Melissa S

    Date: 09/19/2024

    I shopped at Barbara's Resale Shop LLC for years and have spent thousands of dollars there in the last several months. Yesterday I was treated unprofessionally and cheated out of over $200 and they misplaced several other items I was cosigning and explained it was not their problem
    that my items were missing and wouldn't help me find them. And they didn't offer to pay me and it was like pulling teeth for them to even tell me how many pieces were missing.
    I did explain that I would no longer be shopping there and that I would ensure that everyone I have recommended personally and in my inner circle knew about their bad business practices etc., and that I would no longer recommend shopping there.
    The staff refused to give me the owner's full name. However, the owner Barbara ******* thought it was a good plan to go to my boss's office and rant about what I said about no longer referring customers to her. This confirmed that all of her followers should know what a loose cannon she is. She had my name, number and my $ from the contract I signed, but looked me up on ******** and went to my job.
    Well, here it goes, I have shopped there and spent thousands for personal items for my daughter and purchasing items for foster children in this past year. I will no longer do so because of the owner's hostility and refusal to discuss the issues; I have the absolute right to tell the community about her behavior and their ability to lose items and effectively steal from you.
    Barbara, you have no class or customer service. This is why your business will not do well. I referred people to you weekly in person and all over ** when people asked.
    After your behavior today and your staffs yesterday, your business is no longer a referral, and I will tell my story since you thought not providing customer service but trying to complain to my boss that I said I wouldn't be shopping or referring customers any longer was a ****** move and shows why no one should spend $ at your store.

Barbara's Resale Shop is NOT a BBB Accredited Business.

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