Complaints

This profile includes complaints for Metropolitan Anesthesia Consultants PA's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Metropolitan Anesthesia Consultants PA has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Metropolitan Anesthesia Consultants PA

  PO Box 678379 Dallas, TX 75267-8379

• 

  Metropolitan Anesthesia Consultants PA

  4131 N. Central Expwy #200 Dallas, TX 75204

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/15/2024

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date of occurrence 3/12/2024. I have been in correspondence with The Metro Anesthesia ************** for several months. They were advised that I can not answer calls as a teacher Mon -Fri 6 am until 5:00. I drive a bus and legally can't answer my phone. They call during class hours & will not answer or return phone calls when I can call them. I have informed them several times about calls to ********** Blue Shield and Dr. ***** ************** that they have the incorrect code to bill the insurance company. I have informed many people at the billing office who only want to "bill me" $1560.00. I spoke to the doctors billing office who confirmed the bill was sent with the wrong code. They asked me to have the anesthesia office call them to get the correct code for payment. The billing office refused to call or get the correct information. They keep referring to the initial paperwork and codes. I spoke to a billing representative last week who told me "NO, we have reviewed the file and you have to pay $1560.00." This is an amount equal to my mortgage. The representative hung up on me. I have been reviewing the file and doing the work for the billing office and business. Even after presenting with the correct information, they refuse to call and handle the claim. On 3/12/24, I spoke to a representative from ********** to see what I could do. He found the correct code and and told me he would fix the payment. He asked me to call the office and have them hold the bill. He was sending payment. I called and left a message with Metro Anesthesia to call back. They did not. On 3/13/24, I called and spoke to someone who said they sent the bill to collections on 3/12 and transferred me to the "main billing office." I was on hold for several hours and asked to leave several messages. I have yet to reach someone to tell them the payment is on the way per the insurance company. There may be a violation of SB 1028 also with this matter.