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Business Profile

Lighting Equipment

Alan Mizrahi Lighting Worldwide

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lighting Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/29/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is claiming to sell or even make my product. They are a fake business.They do not have a presence in the * and * (*ecorator and *esign) building and do not actually have permission to sell my product. Clients of mine however are confused by their presence online claiming to sell my product for a small fraction of the true cost. They should be shut down for masquerading as a legitimate business.

    Business Response

    Date: 01/31/2024

    Dear,
    We notified our website designer to check and confirm the information you provided for those products you requested, please allow them 1-3 days to respond and remove those products you referring to,


    *******************,
    Lighting Design, 

    *************************************
    6071 ******* / *****
    *******
    TEL: ****************

    Business Response

    Date: 01/31/2024

    Dear,
    We notified our website designer to check and confirm the information you provided for those products you requested, please allow them 1-3 days to respond and remove those products you referring to,


    *******************,
    Lighting Design, 

    *************************************
    6071 ******* / *****
    *******
    TEL: ****************

    6240469950B96

    Business Response

    Date: 01/31/2024

    Dear,
    We notified our website designer to check and confirm the information you provided for those products you requested, please allow them 1-3 days to respond and remove those products you referring to,


    *******************,
    Lighting Design, 

    *************************************
    6071 ******* / *****
    *******
    TEL: ****************

    Customer Answer

    Date: 02/08/2024

    I am rejecting this response because:  The offending company, **** Mizrahi, has simply moved their unauthorized and false advertising of our product to another location aka Wayfair. They have not removed their false advertising from the internet. Please see the screenshot made today 2/8/2024.

    Business Response

    Date: 02/11/2024

    Dear,
    We checked with our website designer all the information provided for those products is already expired or discontinue, is no longer available those products referring to,


    *******************,
    Lighting Design, 

    ******************** 14
    6071 ******* / *****
    *******
    TEL: ****************

    Business Response

    Date: 02/11/2024

    Dear,
    We checked with our website designer all the information provided for those products is already expired or discontinue, is no longer available those products referring to,


    *******************,
    Lighting Design, 

    *************************************
    6071 ******* / *****
    *******
    TEL: ****************
    ...

    Business Response

    Date: 02/11/2024

    More InformaDear,
    We checked with our website designer all the information provided for those products is already expired or discontinue, is no longer available those products referring to,


    *******************,
    Lighting Design, 

    *************************************
    6071 ******* / *****
    *******
    TEL: ****************

Alan Mizrahi Lighting Worldwide is NOT a BBB Accredited Business.

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