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Business Profile

Crypto Mining

Bundil LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Crypto Mining.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/16/2023

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have request them to cancel my account a few year ago and they stated it will be cancelled. However, they restart taking $24 from my account. They really no number to reach them on and my credential to their doesnt to get access to my account with **********************. I really dont what to do getting them to stop taking money from account. I have included a photo of the most recent payment taken
  • Initial Complaint

    Date:02/21/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for Bundil in 2022. Half of my account balance disappeared in early January. Pending transaction have been debited from my bank account and not posted in the Bundil account (about $350). Customer support has not responded by email or ********************************. No phone number is available and live chat does not work. Today I cancelled my subscription and it logged me out of my account.
  • Initial Complaint

    Date:11/06/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for this app a few years ago. For the last couple of years, I have tried to cancel my membership. I use the "contact us" feature on the website but never receive a response from the business. I even have an email from 2019 where they said they would cancel my membership and never did. Year after year, I contact them when the membership fee hits my account and I now don't receive any response. I just want them to stop charging me for this app. I do not use it and it seems like I don't even have an account with them anymore because I am unable to log in/my email is not recognized.

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