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Business Profile

Personal Injury Lawyers

Montgomery Law

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Personal Injury Lawyers.

Complaints

This profile includes complaints for Montgomery Law's headquarters and its corporate-owned locations. To view all corporate locations, see

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Montgomery Law has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/06/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business settled my legal case without my permission. I rejected the settlement offer and requested to go to court. The attorney never spoke with me about the matter like I requested. This attorney terminated some of his staff for these violations. A newly fired staff person contacted me and advised me that I lost my right to sue the company because of the negligence by the terminated staff. In addition, the law firm has had my settlement check for over 9 months, earning intrust on my money. The firm and I had an agreement for costs for the case, but they are attempting to charge me an additional $550 in fees above and beyond the percentage I agreed to. The attorney has not even paid the doctor bills! As a result, I'm unable to get further treatment from my doctor! The attorneys representative advised me recently that the attorney agreed to let his fee to $300 but when I attempted to contact them this week, A DIFFERENT employee sent me an email to sign a document for the same amount, but the amounts within have changed to reflect different "fees" but adding up to the same amount owed to me. This business is engaging in unethical practices and is obvious communication is lacking within the company. The terminated employees should be sued by the attorney to recoup his losses instead of passing them onto me. It's not my fault that this attorney hasn't trained his staff or vetted them before hiring them. He owes me $7200

    • Initial Complaint

      Date:11/21/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      October 4, 2024 this law firm dropped my case. I have no problem with that, but they are leaving me on the hook for a bill they were supposed to pay. They are dodging the calls and letters from the company & now that company is trying to collect $4k from me. When I called the law firm they hung up on me 3 times after pretending to transfer my call to a case manager. When I called back a 4th time it went straight to voicemail. I should not be left on the hook for a bill that THEY OWE!

    • Initial Complaint

      Date:02/26/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This attorney office signed a contract of 28 percent commission. The case was settled back in January and they added another $450.00 office fee to pay their office bills. (According to them) I have 1 provider they are paying. They stated by law, they can garnish my monies on top of the 28 percent agreed in the contract to pay for their office expenses. The office manager has been very hostile. Even though I did not owe more than 28 percent to settle the case, I agreed to give them an additional $250.00 to pay their office bills and to just close out this matter. They have been holding my monies, in retaliation since. They were paid by the insurance company that hit me, but Montgomery Law has NOT paid me. When I ask them for a date to pick up my check. They will not give me one. I have called the office and sent emails regarding my payment. They will not give me a date of my monies and the office manager threatened to put it in a trust to keep me from getting it.I am needing your assistance in getting my monies from this *****.

      Business Response

      Date: 03/19/2024

      I'm just seeing this BBB complaint now (not sure when this originally came through). I could respond to this, but her complaint appears to be resolved. ******************** signed her disbursement letter on February 27th, picked up her check a few weeks ago, and her case has already been closed out with our law firm.

    • Initial Complaint

      Date:11/22/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Police Records Request :: D012838-041323 Montgomery lawfirm failed to do a proper job on my case , they did'nt show me any police report , they to interact with me about anything that was important my case,I had witnesses who were at tge seen of the accident who told tge police tge accident was'nt my fault but instead the officres took the statement of one person ignoring my witnesses. Montgomery law firm failed me by not doing a proper investigation, no open record request to see if the officers video capture any of the witnesses telling the officers what happen at the scene of the accident. I sent a signed affidavitte to the enternal general but they said they dont handle complaints about DPD. I now have to pay for an accident tgat was not my fault.

      Business Response

      Date: 01/11/2024

      Hi. I believe this complaint is a bit misguided. We did not drop the complaintant's case because he was at fault. We dropped complaintant's case because the 3rd-party driver (who we also believe to be at-fault) did not have valid insurance coverage. If complaintant had carried uninsured motorist coverage of their own, we would have been able to file a 1st-party claim on their behalf (again, arguing that the other driver was at-fault). Yes the police report (which we did provide to the complaintant) does list the complaintant at fault for the crash, but regardless of fault, without an applicable insurance policy to go after, we're simply unable to recover any compensation for the client.

      We released the complaintant's case (which was taken on contingency), and did NOT retain an interest. As a result, complaintant never paid us a *****, and owes us nothing for the time we spent working on his case. It's an unfortunate situation, but I'm not sure why we are being blamed for anything here.

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