Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pest Control Services

Berrett Pest HVAC and Plumbing

Headquarters

Reviews

This profile includes reviews for Berrett Pest HVAC and Plumbing's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Berrett Pest HVAC and Plumbing has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.78/5 stars

    Average of 213 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMargaret P

      Date: 06/19/2025

      5 stars
      I spoke with ******* over the phone today to get my service scheduled. She was incredibly helpful and kind with my last-minute change. I would recommend ******* pest control to anyone.
    • Review fromThomas A

      Date: 06/16/2025

      5 stars
      Great, timely service. Very thorough job I would certainly use them again!
    • Review fromJoe K

      Date: 06/13/2025

      5 stars
      They have taken care of bugs from my house for years. Now we are working on my patio. Technicians have all been friendly. Happy to have this service.
    • Review fromNicole B

      Date: 06/12/2025

      5 stars
      This is great company and theyre reasonably priced. ********, the customer service representative was so nice, professional, and extremely helpful. I highly recommend this company.
    • Review fromDiana S

      Date: 05/02/2025

      5 stars
      ***** was great in addressing my issue. I am satisfied
    • Review fromAhjai T

      Date: 04/30/2025

      1 star
      I am filing this complaint regarding Berrett Pest Control for deceptive business practices and poor service. When I initially contacted the company, I was verbally informed that I was signing up for a 2-month service plan. However, I later discovered that I had unknowingly been placed into a 6-month contract, which was never clearly explained or disclosed during our *************** addition to the misleading terms, the treatment applied by Berrett Pest Control was completely ineffective. The technician sprayed a solution that did not repel or exterminate the bugs as promised. Despite bringing this to their attention and requesting a resolution or refund, I was denied a refund and received no meaningful customer support.The overall experience was unprofessional, misleading, and ultimately a waste of money. I am requesting that Berrett Pest Control issue a full refund and correct their advertising and sales practices to prevent other consumers from being misled in the same way.
    • Review fromKaren T

      Date: 04/24/2025

      5 stars
      ****** is our technician - very efficient and reliable. Thanks, *******!
    • Review fromJoe M

      Date: 04/21/2025

      5 stars
      **** was very helpful and did and excellent job getting us set up with an appointment and making we understand everything!!
    • Review fromRobert P

      Date: 04/17/2025

      5 stars
      Over the top customer service! Luci was as pleasant, even more pleasant, than ANY other customer service I've encountered, and with a smile I could feel over the phone. She accomplished the impossible that I never expected! Congratations on such a rare find!!
    • Review fromMichelel O

      Date: 04/15/2025

      5 stars
      Reached out to them with my issue and they immediately contacted me back and got me on the schedule for the next day. Great costumer service!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.