We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sporting Goods Wholesale

Temple Fork Outfitters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Wholesale.

Reviews

Customer Review Ratings

2

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jarrod R

    Date: 12/13/2023

    Bought a black label rod. 2 years old it snaps in half on section 2. *** said send pictures of the broken piece and they would decide if it was a defect. Sent pictures and then called them after a day. The guy said it was my fault and he could tell because of the splintered shaft. I said it has no splinters , it snapped clean. He then said oh I was thinking of another one and proceeded to say because of the way it broke smoothly it was definitely my fault but would send a replacement piece for $36. Imagine that. All this from a cell picture. Have read several bad reviews about the warranty. Will spend the extra $ and go with Orvis. Definitely

  • Todd F

    Date: 09/17/2023

    Purchased a TFO bass cranking rod. First time out the rod brakes on a 1 1/2 bass. Notify TFO as the rod is supposed to have a lifetime warranty. TFO takes 2 weeks to get back to me after first email. After I return the email then nothing. Email again and finally I get a email back saying can I send pictures of the rod. Great Im thinking I can get the ball rolling. Nope sent them pictures and I was informed it was not a defect in the build process. So they are basically saying I broke the rod sorry nothing we can do. But if I send them $140 they can send another rod plus shipping. No thanks. This company is horrible to deal with and the warranty is a scam. Do not deal with or buy from this company!!

  • Mark C

    Date: 12/12/2022

    I received the *** Black Label combo with a broken tip, I contacted the company and received a very quick response from a guy named *** who's a "Service and Repair Associate" at TFO. The email was likely sent after hours, so I appreciated the attentiveness. Temple Fork Outfitters offered to send me a replacement section at no cost to me.

  • Kevin R

    Date: 11/18/2022

    I recently had a very bad experience with TFO over their advertised no-fault lifetime warranty. I was very displeased with the way it was handled and I hope others have had a better experience. I actually had another discontinued rod break several years ago and it was replaced with the newest most comparable model. I was very satisfied, but not this time. I had a discontinued rod break while on a fishing trip out of state. I take very good care of my equipment and this rod was never abused or even overused. I use it on an annual trip for about 2 days a year. I contacted TFO customer service and explained my issue. I was not looking for a complete replacement of the rod or an upgrade either. I was just inquiring about the #2 section of the rod in question. They actually had the part in stock (for which I was very grateful). I am assuming I was extremely lucky that they would still have this part. I just assumed that the part would be covered under this warranty. The part was $42 plus $10 shipping, so the money aspect was no big deal. It was more of not honoring their no-fault warranty that upset me the most. Just my two cents and they may need to review this warranty and make some additional changes. What exactly is a no-fault lifetime supposed to mean anymore??

Temple Fork Outfitters is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.