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Business Profile

Wholesale Sportswear

Staton Wholesale

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Sportswear.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/27/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reached out to Staton to set up a new business account. I provided all requested documentation and was advised they would not sell to me. I still don't understand why they will not sell to my business.

    Business Response

    Date: 11/21/2022

    Business Response /* (1000, 5, 2022/09/29) */
    Contact Name and Title: ***** *********, Attorney
    Contact Phone: (XXX)XXX-XXXX
    Contact Email: ********************@gmail.com
    We are a wholesaler of Imprintable sportswear and do not sell to the public or businesses outside of our industry for self-promotion. This is advertised on our website under FAQ: https://www.statononline.com/faq

    "*We do not sell to the public (end-users) or businesses outside of our industry for self-promotion. Other restrictions may apply. We sell to decorators and businesses in the apparel and promotional industry."


    Our competitors also state this in their websites. For example, ******* **************************************

    ******** conducts business with resellers. We do not sell to end-users or to businesses wanting to self-promote. Other restrictions may apply."


    The primary focus of this complainant's business is to sell CBD products. They are not a commercial screen printer, embroiderer, Ad Specialty or Promotional Products business.
    In fact, if you go to the website: *************************** And click under shop, there is no apparel to purchase.

    If this company wants to sell shirts in connection with their, they can reach out to our many customers that can provide blank or decorated apparel. To sell this business directly would be competing with our own customers and we simply do not do this.

Staton Wholesale is NOT a BBB Accredited Business.

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