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Business Profile

Mufflers

Bobby Gentry's Muffler Shop

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Bobby Gentry's Muffler Shop's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bobby Gentry's Muffler Shop has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • John D.

      Date: 10/18/2022

      Beware the owners son's are total jerks, They have 3 family members working there a father and two sons. Both of the son's are jerks.
      My son and I went there for some welding and putting tie rod ends on my car all were small jobs. They avoided doing the work firstly I called for an appointment the girl there said come in they can get you in. When I got there she changed her mind and said they're too busy. I drove all the way out there for that. Then she was able to get my son's car in for a very easy welding of an O2 sensor bung. My car needed tie rods. She said that the mechanics didn't have lunch yet I said okay I'll wait well the son of the owner was taking an extended lunch and avoiding doing the work I waited 3 hours from 11am to 2:30pm when he finally came and I was in line to go next he caused an argument my son heard it all because he claimed he has better things to do then work on a simple tie rod and he wouldn't get it done until the next day even though it's a simple 20 minute job per side. Very rudely told me and my son to leave because he didn't want to do the job without doing an alignment that would take until the next day. When my son and I went to leave cars were blocking the exit of the place because the parking lot is small and no one would move we commented we can't leave and all **** broke loose and we're told oh well deal with it. Very screwed up dysfunctional place. I warn everyone not to go there it's a problem waiting to happen. I give it ZERO STARS , my son and I will never go back. BBB forces you to leave one star to submit.

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