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Super H Automotive

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Super H Automotive's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/26/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      2011 ******* sonata I go to get my power steering worked on I even looked up all the information about it told them that it would need a module inside a steering wheel to be replaced he's like yeah electronic power steering vehicles have that problem I know exactly what you're talking about and give me a price for the module and installing fees I leave the car he calls saying something's wrong with my right strut I said go ahead and replace it I go back a week later pick up my car and pay bill which was $650 I take it not even out of the parking lot and notice something was really wrong I go back one of the mechanics jumps in yeah something's wrong so I leave it a couple more days I go back pick it up they're like you're under frame is damaged and we can't put there's like a sway bar that connects to the strut we can't put the sway bar on so I take it home thinking it was something with the frame of the car then I find out the 2011 sonata has two different struts they installed the wrong one that doesn't line up that's why they didn't put that sway bar that connects to car I call dealership and find out they put the wrong one so I go you guys put the wrong one they said okay leave it another day or two I go back and they never change the strut and on top of that that's what I noticed the power steering module was never changed all they did was wiped it off the computer memory but if you know anything about that yes the powers they will work for like 2 weeks but then when the memory reads the module still bad you would lose half your power steering at this point I'm boiling they never even change the module so basically 650 down the drain I'll try to get in contact with the multiple times they ignore my calls these people are scammers so now I'm stuck driving the car with a strut that does not belong that doesn't have the sway bar connected and to think that they let me drive off like that how dangerous is that

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