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About

About This Business

At Raiz, our members and our strong, vibrant community inspire us every day. We share a passion for knowledge and a pursuit of growth, grounded in our heritage as El Paso Area Teachers Federal Credit Union founded in 1936.
Now as Raiz Federal Credit Union, we guide members from all walks of life to focus on their goals and help them get there. We’re proud of our El Paso roots, as we envision a bold path forward, leading the way with passion.
We are over 70,000 members strong and provide a full range of high-quality financial services you can expect from a first-class credit union. Join us and experience the difference that comes from working with people who care.

Products and Services

Savings Accounts (Shares), Safe Deposit Box Services, Checking Accounts (Share Drafts), Phone Banking (Personal Audio Teller), Time Deposits- Share Certificates, Online Banking: Internal/External Account Transfers, Individual Retirement Accounts (IRA), Online Banking: Account Opening, Online Banking: Savvy Money-Credit Monitoring, Online Banking: Bill Pay, Online Banking: Instant Account Verification (account aggregation and external transfers), Consumer Loans and Lines of Credit, Mobile Banking, Commercial Loans and Lines of Credit, Remote Deposit Capture
Real Estate/Mortgage Loans, ACH Origination, Business Deposit Accounts, ProPay 
Business Credit Cards, ID Safe, Consumer Credit Cards, Route 66 Extended Warranty, Debit Cards, Skip-A-Payments, Corporate Checks, Medallion Signature Guarantee STAMP, Courtesy Pay, Notary Public/Digital Notary Public, Financial Hubs/Automated Teller Machine (ATM) Service, ESign-DocuSign, Financial Hubs/ATM Deposits Wire Transfers (Domestic), Financial Hubs/ATM Enhanced Self-Service Machine, International Wires (Business to Business only), Interactive Teller Machine (ITM) Service, Digital Wallet, Guaranteed Asset Protection (GAP), Digital ID for Call Center Verification of member, (CUSO) Mammoth Rock Capital: Wealth Management/Financial Advisor (NDIP), Insurance, Title, Real Estate, Card Hub, and Zelle.
 

BBB Accredited Since: 2/11/2025

Years in Business: 89

Business Details

Local BBB:
BBB El Paso
BBB File Opened:
10/26/1973
Business Started:
1/1/1936
Business Started Locally:
1/1/1936
Business Incorporated:
1/1/1936
Type of Entity:
Corporation

Additional Contact Information

Principal Contacts
Christopher B Montoya, Compliance Manager
Customer Contacts
Max Villaronga, President/CEO
Patricia Alvarado, Vice President of Operations
Elizabeth Zamora, Vice President of Compliance & Fraud
Alejandro Yu, Vice President of Marketing
Michael Morales, Executive Vice President of Client Experience
Ale Loeza, Marketing Manager
Christopher B Montoya, Compliance Manager
Fax numbers
Primary Fax: (915) 926-2694
Additional Phone Numbers
Other Phone: (915) 843-8328
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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