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Business Profile

Landscape Contractors

Elite Backyards

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTracy R

    Date: 09/01/2022

    1 star
    I left one star because the system made me post something. ************** Is not in *****. He moved his business to *******************. My husband and I signed the contract to have ************** repair our pool, create a new patio, outdoor kitchen with pergola, lawn areas, and new fences too. We signed the contract on 8/13/2021 and the work is not yet completed even though I paid all the way through the project and it is paid in full and still no ************************** claims it's difficult to get aluminum so the story is that it's back-ordered. I guess I should feel somewhat relieved that a majority of the job was done, although it is substandard and even though it was supposed to be completed by April 2022. Currently, I have not seen ***** in ages. He responds to my texts usually with one or two words. I occasionally see Memo. There has never been consistency. The pool pump is off because it was leaking and there was a part that needed to be ordered and that was days ago. I am constantly being told something will happen tomorrow. The surrounding stamped concrete was sealed, but the other stamped concrete that runs the length of the back of my house has yet to be completed with the staining and sealer. There are a couple areas around the pool with cracks that need to be addressed. There is an unfinished planter box. The sprinkler system has leaks that need repairs. Parts of the new sod have died and need replacing, along with certain plants that have died too. Not to mention my front yard is a disaster from all the machines and traffic moving from the street to the back yard over the past year. A pile of dead sod sits in the middle of my front yard. Why? Because that's were it was dumped months ago. It's difficult to trust any of the work that has been done. It's very disheartening. Do not hire this person.

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