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Business Profile

Shoes

Dojo Of Kickz

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/18/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So last year in July a well known local Dallas store owner was advertising on ********* the sale of a highly sought after shoe (*****************************) the sale was for 53 pairs of shoes at $1,800 a pair. After talking the deal over me and 9 other friends all came up with a cash total of $95,400 for the entire 53 pair order. The deal was made at the Store Dojo Of Kickz. This was an all cash deal as preferred by the store owner Richard R*****. The expected shipment date for this order of shoes was 9-15-2021. It has been over a year and the store owner Richard is refusing to refund our original amount. Over the past year we have in constant contact with him and even gone to the store multiple times to figure out a full refund but at every opportunity he has either lied or just given us any excuse imaginable from health reasons, to car crashes, to fake business loans. We feel like this has been a massive case of fraud as he provided us with documents from customs in Chicago saying the shoes were stuck, then the shoes were shipped back to the original seller who Richard was sourcing them from, but still he refuses to refund us our full amount of $95,400.

Dojo Of Kickz is NOT a BBB Accredited Business.

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