We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Telephone System Dealers

BearCom Operating LP

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telephone System Dealers.

Complaints

This profile includes complaints for BearCom Operating LP's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BearCom Operating LP has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • BearCom Operating LP

      4009 Distribution Dr Suite 200 Garland, TX 75041-6163

    • BearCom Operating LP

      PO Box 200600 Dallas, TX 75320-0600

    • BearCom

      711 Cantwell Ln Corpus Christi, TX 78408

    • BearCom

      6728 Guada Coma Drive Schertz, TX 78154

    • BearCom

      6728 Guada Coma Dr Schertz, TX 78154

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/01/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have an existing towing company in ******** and was opening a new location in ******* that needed 2way radios for operation, I ordered my 8th radio with Bearcom in June 2021, only to receive a defective radio that needed to be sent in for repair, to this date our company has still yet to receive the radio that was prepaid and also monthly reoccurring charges up till February 2023.Representative *********************** for Bearcom gave over multiple excuses with no viable actions or activity. Made a complaint to his supervisor *********************** on 2 voice mails but no call back from both parties.Then on January 31, 2023, I received a blocked call from **************** stating the voice mail was threatening in manner and they're canceling my service in it's entirely and will be processing my refund in the next few weeks for the radio in question since June 2021.No date was given about our refund for purchase of the radio or the service charges since June 2021 to current date February 2023.

    BearCom Operating LP is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.