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Business Profile

Will Attorneys

Law Office of Grady L. Swindle

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/08/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In Sept of 2021 my mother passed away. To settle her estate, we employed the Law Office of Grady **********************. By May 31st 2021, we sold my mom's house, and disbursement checks were available for myself and my 2 brothers. I tried to open a bank accnt, and deposit/cash the check several times, but my ** drivers license was lost, so I couldn't cash the check. I informed **********************'s office, and they asked me to bring the check back, and Mr. ********************** would get cash for me. After delays and cancellations, on their part, I finally got to their office, to collect my inheritance. Once I was there, he said he could only get $20,000 of the @$88,000 I was owed. The bank was informed weeks ahead, so they should have had the cash ready... But ********************** didn't have the money, nor an explanation of why this happened. He promised to get me the rest, in a few weeks. more missed appts and delays. It's very costly, to make trips to ********, because I live in Arlington and my car isn't running. It's between $100- $300 for each trip I make. On my last visit, on Sept 1, 2022, ********************** used very inappropriate language, and physical behavior with me. I was shocked and upset, but I have NO INTEREST in filing charges of any sort. I emailed them to tell them what happened, because I was humiliated and uncomfortable around Mr. *********************** and preferred to not deal with him if possible. I JUST want to get my money. NO charges, and be done. Since then, they stopped answering my emails, stopped answering my calls... No calls back. Nothing. **********************'s wife, eventually called to say, she's been avoiding me for 2 weeks because she was so upset about what I said, about her husband. She insisted that I come down to the office, with her and Mr *********************** (office workers would be sent home) to tell the whole story of what he did. I asked if I could get my check, but I got no answer. They have stopped all contact now. I just want my money OR a check. Please.

    Business Response

    Date: 01/06/2023

    Please find attached the response as well as the email correspondence between our office and *****************  You will note that we tried in every way to get the money from the sale of this house to her.  Thank you for your time and attention.

Law Office of Grady L. Swindle is NOT a BBB Accredited Business.

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