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Business Profile

Garage Door Repair

Professional Garage Concepts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Door Repair.

Reviews

Customer Review Ratings

5/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromMark S

    Date: 09/26/2023

    5 stars
    I had a technician come out today he solved all my issues with my garage door. He even gave free advice on maintenance to my door. I would highly recommend this company.
  • Review fromShelley B

    Date: 05/23/2023

    5 stars

    Shelley B

    Date: 05/23/2023

    This company is awesome, though and through. I needed several maintenance issues resolved and was directed to Garage Concepts through our home warranty, and thus skeptical of the quality Service I would receive. From my first contact with their office I became very comfortable this was a great company. Everyone I spoke to was very professional, responsive, and kind. It was very clear to me the customer was their number one focus. On the day of the repair, serviceman ********************* arrived promptly in the designated time frame. When he found out the repair would require more than originally anticipated, he immediately made contact with the office to get an authorization from the warranty company to proceed. He committed to extend his day to go pick up the parts needed and come that evening to complete the repair. Unfortunately, the mfg. gave him the wrong motor so the job could not be completed that evening as planned. He showed up early the next morning with the correct part and worked quickly to get the job completed. He even stayed an extra few minutes to see all my remotes and keypad were programed. I will be using Garage Concepts from now on, and make sure to request ***** as my technician. Thank you!!!!

    Professional Garage Concepts

    Date: 05/24/2023

    Thank you so much for taking the time to give us a review! We are very grateful for amazing customers like yourself. You have our information should you ever need us again. ***Can you make the review public so others can see your kind words?
  • Review fromJohn W

    Date: 02/23/2023

    5 stars

    John W

    Date: 02/23/2023

    Great work! Super please from start to finish! **** was spectacular and very informative! Will definitely use this company again and refer the to friends and family.

    Professional Garage Concepts

    Date: 05/24/2023

    Thank you so much for taking the time to give us a review! We are very grateful for amazing customers like yourself. You have our information should you ever need us again.
  • Review fromGreg R

    Date: 02/23/2023

    5 stars

    Greg R

    Date: 02/23/2023

    The tech was really knowledgeable and really nice. Great fast service. Highly recommend Pro Doors!

    Professional Garage Concepts

    Date: 05/24/2023

    Thank you so much for taking the time to give us a review! We are very grateful for amazing customers like yourself. You have our information should you ever need us again.

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