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Business Profile

Roofing Contractors

JAC Roofing and Exteriors
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Rita C

    Date: 03/29/2024

    To Whom It May ********* would like to put the stars in the minus category.This is a forewarning if you are looking to replace and/or repair a roof, fencing, gutters, or any contracting job in the McLennan County area. We hired JAC Roofing and Exteriors in ****** to replace our roof that was damaged by hail. They came recommended by my insurance company representative. I have several reasons as to why I would never allow them to enter onto my property again, nor would I recommend them to my worst enemy. The last item I requested they fix is the disconnected vent to my gas water heater that was left disconnected along with ceiling damage by them. I contacted JAC and sent photos notifying them of the damaged ceiling and disconnected vent - no response from JAC which is what I learned to expect from them. I dont want to write a book but the many lies they told were so compounded it was ridiculous and would take too long to list them all. If they wont give you an itemized bid and/or invoice, run! All work is done utilizing outside contractors with little or no supervision by ***, they only act in the capacity of middle men, they do nothing hands on. (I believed I was hiring a roofer, not someone who would hire a different roofer of their choosing and at my expense) I would very strongly suggest that if you are considering hiring this crew who use ********, not ***** paperwork, please contact the following agencies for your personal safety: ***** *************** Commissioners Complaints, The Roofing ***************************** (they are not licensed), the ****** Roofing *********************** of ***** (they are not a member), the **************************, **** Chamber of Commerce, BBB and Yelp. There are several other and Im sure more reputable roofing companies out there. I would highly recommend you do your homework, contact all available agencies, and ask for local recommendations prior to hiring any one of them.

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