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Business Profile

Crawfish Farm

Best Crawfish LLC

This business is NOT BBB Accredited.

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Review Details

  • Review fromStephanie S.

    Date: 03/10/2025

    1 star
    I would have left 0 stars if i could..... I can not understand how a company does business is such a manner as this guy, and stays in business. My husband pre-ordered/reserved 2 sacks on Monday March 3rd, and we were told to arrive at 12 to pick them up. We arrived a little early because we were on this side of town, and there was a line from the building almost to Jones Rd. We stood in line waiting for them to even open the doors until 12:45. I texted the numbers (both of the them 345 and the 925) asking where i needed to go to pick up my reservation, was asked what my order number was and when i provided that and a screen shot of the order confirmation there was no response. The other number responded informing me the price i reserved at had TRIPLED and asked if I wanted to keep my reservation -- seeing as how i had already made plans for the day and had people en route to my house i reluctantly said yes and asked where do i go.....NO RESPONSE. I finally ask a guys that is carting one sack at a time to peoples cars and he said i need to talk to his boss, so i followed him inside. The boss asked my order number and f i was the one who texted him and then told me to wait. he asked if i only wanted one sack, i advised no, we reserved 2 and need 2. HE REFUSED TO HONOR MY RESERVATION. Said they didn't get a good haul and there were too many people (walk-ins) waiting in line. So not only did you increase the rate from $2.75 to $6.00 per pound, i had to wait an hour, and still did not get what i came for. This is very poor business practice and i will not be returning. I find it very convenient that you make us wait until you know where one else is sold out, hike up the price and limit how much I get. This is price gouging, not market fluctuation. Avoid this place at all cost, or it will cost you....

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