Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Event Design

Landra Riliece Events

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Design.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTiffany T.

    Date: 11/17/2022

    1 star
    My experience with Landra Riliece Events was terrible to say the least. We were planning a baby shower that we wanted to be extravagant and over the top. We worked with a planner but asked to meet with Landra In order to ensure that we were all on the same page. She was rude, short and lacked customer service skills. From the beginning we wanted to back out however the deposit had been paid and she refused to give a refund. We were stuck!! We decided instead of losing over $5000 and going with a more reputable decorator, we would suck it up and trust that she will give us what we wanted. Unfortunately that did not happen. She claimed that the venue was not prepared so that was the reason for the subpar decor. We initially sent the planner our color scheme and a list of must haves. Of course none of that was delivered. The color scheme was totally different from what we asked for, the centerpieces were terrible and some tables didn’t even have centerpieces. We paid over $17,000 for something that looked cheap and thrown together. We were told that we could get flowers, however she said there wasn’t enough time. The event started at noon and they were still setting up! To say I was disappointed was an understatement.

    When we met with her she agreed that she would charge $15,000 flat if we paid cash. I tried to zelle, Cashapp and wire the money and was unsuccessful so she said ok just pay the invoice via ACH. I did this and was then told that I didn’t meet the agreement because I paid ACH. She never told me the agreement would be cancelled if I paid ACH!! She then lied about how much she was charged for ACH payments!!
    Lastly, I was charged a $350 late fee for paying 7 hours late. Not days…HOURS!!! It was not worth the money and I can’t even post pictures because of how horrible the decor was!
    Luckily our guests had a good time but she totally ruined our experience and completely ripped us off and was unapologetic. I would definitely not recommend working with her.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.