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Business Profile

Insurance Companies

ACCC Claims Service, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Companies.

Information and Alerts

BBB RatingF

Reasons for rating

  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Failure to respond to 1 complaint(s) filed against business

Service Area

  • TX

Alert Details

This business has 1 alert.

Pattern of Complaints

Since September of 2016, the BBB Houston began receiving several complaints that are exhibiting the following pattern.  


 


According to consumer’s disputes, it has been alleged that ACCC Claims Service, Inc. is denying claims due to lack of contact with their insured.  Consumers have also mentioned when ACCC Claims Service, Inc. sets an adjuster, if issues arise in which the repair shop is required to contact them, they cannot get a hold of them for days or weeks. Resulting in overages for rental car and other supplemental claims not being approved.    


 

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