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Business Profile

Meeting Management

Make Time LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meeting Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/22/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying for 2 days (Jan 21-22, 2025) to locate and call a working number for ********* ***** ********** to report a clogged kitchen sink that is totally unusable at this point. None of the numbers published or that I have previously used are working numbers. I can be reached at 815-210-5959. The resident has a disability so we need to get this taken care of as soon as possible.

    Business Response

    Date: 02/04/2025

    Hi, we have completed the Work Request and have changed out his faucet, checked all necessary connections and completed everything satisfactory. We also have phone numbers posted on the window for any work orders or other concerns. We received the request on February 02, and we completed it, this morning. We never received any work orders or requests, as our main priority is the wellbeing and safety of our tenants. I have attached the work order request he put in on the 2nd and a picture of the sign we have with all appropriate phone numbers.

    Customer Answer

    Date: 03/07/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  





    The manager did respond quickly after I reported to you.  They left a hole in the wall but it was eventually repaired this week.  

    Thank you for your help in getting the matter resolved. 

    ****



     

Make Time LLC is NOT a BBB Accredited Business.

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