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Business Profile

Mortgage Broker

Amcap Mortgage, LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Reviews

This profile includes reviews for Amcap Mortgage, LTD.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Amcap Mortgage, LTD. has 5 locations, listed below.

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    Customer Review Ratings

    3

    Average of 4 Customer Reviews

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    Review Details

    • Sherry W

      Date: 01/10/2024

      I used Amcap Mortgage as a first-time home buyer. The location was the Sugarland office They were very honest and knowledgeable during the pre-approval and underwriting process. I had a lot of questions for Denise and Bonnie. They were very helpful towards me the whole time. It was a breeze!! Thank you, and my realtor Nicole was great as well!! I would definitely use them again in the future for another purchase.

    • Anthony C

      Date: 08/01/2023

      This is in regards to one employee at AmCap. Gage ********. During the application process, i reached out to Gage with a question of concern on (3) seperate occasions. No reply what so ever. I found out later that our deal did not go through due to the shortage of several thousand dollars. Had i known this, I could have made the funds available. Finally after voicing my displeasure via email with him, using a few choice words regarding his rudeness & lack of consideration, the **** ****** runs to his supervisor with my email.......NOW WE HAVE COMMUNICATION ESTABLISHED ?? ! I have never experianced such terrlble business ethics from a lender. From one Veteran to another, from one human being to another,.....stay away from AmCap !

    • Daniel C

      Date: 04/14/2023

      Be careful !!!
      I started with Roxie 15 days ago
      Run my credit and still waiting for her
      I called many times (no answer)
      Many text messages (she said couple times “in the meeting call you soon”
      (Never called)
      All she wrote in the page is backwards is pain in the back .
      Still waiting for answer but I don’t care any more
      Stay away from them or get a bad experience.

    • Carol R

      Date: 02/15/2023

      I had paid my Jan 2023 loan payment to AmCap before getting notice it was sold. The payment had not posted at the new lien holder. I contacted AmCap and was provide the FEDEX tracking number where they had sent it to the new company, they had received it almost 60 days earlier. I then called the new lien holder and was told they did not have it, and i would need to prove I sent it. I had already provided the tracking # and asked to speak to a supervisor. The supervisor told me she would submit the information to try and locate it. I asked if I would get a call back, she told me I could go online and look at my account to see if it had posted. I then called AmCap and spoke with Pamela. After telling her my experience, Pamela took it upon herself to email the other company and by 5 pm the same day, she called me back to tell me the payment had been located at the other company and would be posted to my account. Thank you, Pamela, for going above and beyond and caring about my situation. You provide excellent customer service today!

    Amcap Mortgage, LTD. is NOT a BBB Accredited Business.

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