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Business Profile

Short Sale

HomeGo LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Short Sale.

Complaints

This profile includes complaints for HomeGo LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HomeGo LLC has 38 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • HomeGo LLC

      5000 Riverside Dr STE 100W Bldg 5 Irving, TX 75039-4696

    • HomeGo

      11825 Major St STE 206 Los Angeles, CA 90230-6356

      BBB accredited business seal

    • HomeGo, LLC

      10999 W Interstate 10 STE 915 San Antonio, TX 78230-1757

      BBB accredited business seal

    • HomeGo LLC

      209 State Highway 121 Byp Ste 12 Lewisville, TX 75067-4203

    • HomeGo, LLC

      279 W Crogan St Lawrenceville, GA 30046-6914

      BBB accredited business seal

    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/01/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Unsolicited mails for the purchase of my home. I've visited the business telling them my home stays in the family. Also, repeatedly not to send mails. Instead they keep sending mail every month, In fact I would not recommend them as realtor because of the lack of respect an difficult to deal with.

      Business Response

      Date: 10/03/2022

      Business Response /* (1000, 7, 2022/08/18) */
      We are sorry for any annoyance and inconvenience our letters have caused. We understand if you aren't interested in selling your home and don't want to receive our letters anymore. We'll be happy to remove you from our mailing list, we just need a little more information. You can request to be removed from our mailing list by visiting StopLetters.com, calling the phone number on the letter you received, or emailing us at ****@homego.com. If you ever change your mind about selling, we would love to work with you.

    • Initial Complaint

      Date:07/22/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Like other homeowerners, I continue to receive unsolicted junk mail from HomeGo regarding the purchase of my home for cash. I am not interested nor will I ever be in the future. If I so choose to sale my home, I would go through the proper channels and get a real estate agent and not use a company that harrasses the people in my community. I DO NOT WISH TO RECEIVE ANY FURTHER JUNK MAIL.

      Business Response

      Date: 10/27/2022

      Business Response /* (1000, 10, 2022/09/06) */
      Hi *******. We are sorry for any annoyance or inconvenience our letters have caused. We understand if you aren't interested in selling your home and don't want to receive our letters anymore. We'll be happy to remove you from our mailing list, we just need a little more information. You can request to be removed from our mailing list by visiting StopLetters.com, calling the phone number on the letter you received, or emailing us at ****@homego.com. If you ever change your mind about selling, we would love to work with you.

    HomeGo LLC is NOT a BBB Accredited Business.

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