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Business Profile

Urgent Care Clinic

CareNow

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Urgent Care Clinic.

Reviews

This profile includes reviews for CareNow's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CareNow has 119 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CareNow

      2850 Lake Vista Drive Suite 150 Lewisville, TX 75067

    • CareNow

      726 S Cockrell Hill Rd Duncanville, TX 75137

    • CareNow

      3751 S I-35 E Denton, TX 76210-6852

    • CareNow

      3950 S Carrier Pkwy Ste 110 Grand Prairie, TX 75052-6671

    • CareNow

      7145 N George Bush Hwy Garland, TX 75044-2988

    Customer Review Ratings

    1.03

    Average of 33 Customer Reviews

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    Review Details

    • amanda d

      Date: 02/25/2025

      Longest wait times ever! No consideration for the patients even with the online check in feature!

    • KK J

      Date: 01/27/2025

      Before even being seen I got a bad taste of this place. I called to see if I was able to change my appointment time due to it being automatically given to me. The lady in the phone was very rude. I understand policies are policies which is fine if it cant be changed but I dont appreciate the attitude.

    • Alayna B

      Date: 11/23/2024

      If I could give 0 stars I would. This review is about ************** if you happen to go in and he is working go somewhere else. I came in with my 5 year old because she was running a fever, cough, runny nose. Everything was fine until the nurse wanted to come in and do a Covid/flu test. I told her no I dont want to do a Covid test on my 5 year old. She then left and ************* came in and all h*** broke out! He stated that he was going to test for Covid/flu I then asked him how do you test for that he said a swab up the nose. I then told him that I dont want to do that he then said well Im the provider and I SAY that we need to test for Covid which I then replied well Im the parent and Im not going to allow you to do that which he then said well then this appointment is over and you can get your refund at the front desk and stormed out. I have never had a provider not listen or push something that I didnt want done. He is a complete a****** and he shouldnt be a doctor working with patients!

    • Melinda W

      Date: 08/14/2024

      I was double charged for 1 visit. I went in for a DOT physical on May 9, 2024. My credit card was charged $100. I was told to come back to drop off a document in order to get my med card. I came back the following day, May 10 and I was given my med card. No visit, just that. A week later I received a bill for a doctor visit for May 10, 2024 for $100 and the next day my credit card I used on May 9 was charged an additional $100 for May 10. I have called over and over about this and never received my $100 back for their mistake. ??

    • Pilar M

      Date: 08/11/2024

      The worse medical facility I have ever been to. I felt so sick I could barely walk to clinic from parking my car. The service was horrible to say the least. Please do not go there if you are feeling sick..

    • Ceylina A

      Date: 07/13/2024

      I was recently overcharged twice on 5/1/24 and 5/3/24 at the *************** location. I had an appointment with my provider, *******, on 5/1/24. As per my EOB from 5/1/24, there was no copay due, but I was charged $25. ****************** advised me to return for a follow-up, which I did on 5/3/24. I was charged another $25 copay on this visit, but my BCBS insurance was not billed. I informed the front desk and was directed to billing, but I have not received a call back or resolution on this matter.I have credit card records of the payments made on 5/1 and 5/3, as well as a copy of my EOB for 5/1/24. The follow-up appointment was pointless as I was instructed to return to their facility at 8:00 according to the notes on the discharge paperwork from 5/1/24.

    • Mansour M

      Date: 06/24/2024

      This is the worst medical clinic in ***********. I took my wife and we were the only patient in the office, we waited for an hour till they call us. Then they said we do not have a doctor and we have a nurse to help you. anyway for just a normal check up they charged us $687.00.I gave one star because we had no option for zero.

    • Cole C

      Date: 05/24/2024

      ************** that takes advantage of sick people and charges your insurance as much as possible. They should be ashamed

    • Robert B

      Date: 01/30/2024

      This place has horrendous staff, the only good doctor I have seen is **** and the office staff is just awful. I was helped by a woman I believe her name was ***** on Jan 30th at the Silverado and ******** location at 10:30 am and she is completely rude and seems to change the rules just to inconvenience people. I wanted to get a doctors note from a week prior but she said I have to be seen again, never has that happen before, and after telling me this she said I cant wait in my car because its against policy when I have never had an issue waiting In my car before, so I did a web check in because I dont want to be stuffed in a room with a bunch of sick people while waiting to be seen for a note. She is completely out of line when it comes to speaking to customers considering this is a business. Someone needs to check on her about her attitude and how things are ran there. It seems the two times I have had an interaction with her has been downhill and I dont know if its because Im black or a man but I get secondhand treatment by the people there, like I said the only good doctor I have seen so far is Dr ***** The office staff needs a talking to.

    • Matilda G

      Date: 01/22/2024

      Falsified ********* compensation DWC73.Lied and said I was seen by staff.Then went back and falsified more paperwork with fake medical history.*********************************** and ****************** lie and say they treated you and will lie on all of your documents. So be ready to file in criminal courts on these 2.

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