We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Affordable Auto Repair Service Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was referred to this company by a friend. The owner ********************* got my estimate got with my insurance everything was going good I brought my Tahoe do him mid December to get fixed, he was giving me updates and then all the sudden went dark told me dates I could come pick my vehicle up, but Id get there and the shop would be closed and would not answer his phone. Days later he would make excuses and gave me multiple dates I could pick up my car and same thing not answer his phone and shop would be closed. Finally had to go up there without notice and see my car in pieces like part werent ever ordered or anything. Again he wasnt there and his helper or somebody told me he went to lunch. He denied my phone calls and when I got ahold of him the last time I told him I want a complete refund and Im picking up my car which he stated he was going to finish it up and I would be able to pick up next day. Again never heard from him. This is all happened mid january. Finally got my car back late January after showing up and waiting there until he finished. He finished and forgot to put my license plate on I sent him a text and he texted back immediately and said he would bring it to me and from the first of February until now he has not responded or yet given my license plate back to me. On top of that he also charged my insurance for another 3000 dollars on top of the *********************************************************** anything done like he said would.

    Business Response

    Date: 02/28/2024

    This is complaint on wrong company i am affordable auto repair a mechanic shop not body shop he is affordable autobody a body shop please correct this matter my name is ******************* the owner ty 

    Business Response

    Date: 02/28/2024

    This is complaint on wrong company i am affordable auto repair a mechanic shop not body shop he is affordable autobody a body shop please correct this matter my name is ******************* the owner ty 

    Customer Answer

    Date: 02/28/2024

    *********************
    *****************

Affordable Auto Repair Service Center is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.