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Business Profile

Meat Processing

Lone Star Wild Game Processing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/17/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dropped my White **** Buck off at Lone Star Wild Game Processing to process my deer on 11/26/2023 with $155 paid at drop off. I requested tenderloin steaks, backstrap steaks, jerky strips, 80/20 jalapeno cheddar hamburger and regular 80/20 hamburger, 10 pounds of breakfast sausage, and the antlers cut off the deer. I received my processed deer meat on 01/12/2024 with an extra payment of $50. The business said that my deer didn't have enough meat on it to fulfill everything requested from it. At least half of my deer meat was not in the box they gave me. I weighed the box full of deer meat and it only came to **** pounds box and all. My deer weighed over 120 pounds gutted before processing. I called the business and they said my deer yielded a little over 27 pounds of meat and notified them I only received 19 pounds of meat. I've killed many deer in my life and even the smaller deer yielded ***** pounds of meat. I looked at online reviews of this business and they all have the same issue of this business stealing at least half of their wild game meat. My order number for the processing of my deer at this business is ****.

    Customer Answer

    Date: 01/24/2024

    The issue has been resolved. Lone Star Wild Game Processing has supplied 20 additional pounds of deer meat to make the total amount 40 pounds.

Lone Star Wild Game Processing is NOT a BBB Accredited Business.

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