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Business Profile

Non-Profit Organization

Angelina County Community Action

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Non-Profit Organization.

Complaints

This profile includes complaints for Angelina County Community Action's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Angelina County Community Action has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Angelina County Community Action

      1408 North Raguet Street Lufkin, TX 75901

    • Angelina County Community Action

      203 North Magee Avenue Groveton, TX 75845

    • Angelina County Community Action

      1902 Old Tyler Road Nacogdoches, TX 75964

    • Angelina County Community Action

      435 Texas Avenue Crockett, TX 75835

    • Angelina County Community Action

      941 Slade Street Coldspring, TX 77331

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/07/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I filed an application to the Greater East Texas Community Action Program for rental and energy assistance almost 5 months ago. I have called and emailed trying to get a status update to no avail. I have called a few different numbers but I havent been able to reach a live person. The main number that I dialed is **************. I get a recording that says to go to their website statusupdate @ get-cap.org or call an 800 number that goes unanswered. That number is **************. I did get a generic reply from an email that I sent, but nothing substantial. I need the assistance and I would greatly appreciate any help you can provide for me. Thank you for your time. ************************* ***************************************************** ************

    Angelina County Community Action is NOT a BBB Accredited Business.

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