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Business Profile

Bathroom Remodel

Bath Masters Of Collin County

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bathroom Remodel.

Reviews

Customer Review Ratings

4/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromIrene R

    Date: 06/21/2023

    1 star
    Do not contract out for any work to be done by this company. We were given an estimate to remodel 2 bathrooms. We paid 1/2 the estimate for both rooms. When asked for a written contract, we were told it wasn't necessary. We did, however, receive the contract for both bathrooms. The start date wasn't stated as part of the contract, nor was there an approximate end date for the job. This was in March 2022. Work wasn't begun until June. The electrician was a no-show for several days, delaying the project; different sub-contractor was fired/quit in a matter of days. Other sub-contractors were not qualified to do the work. Bottom line is the downstairs bathroom is not complete and the upstairs bathroom hasn't been started. We have tried many times to get the owner back to our house to determine how to finish. The debris wasn't disposed of and there was equipment left at the house. The last correspondence was in December 2022 via text when we asked if the project was to be completed. There has been no response. Once again, don't use this business if you value your property and money.
  • Review fromLeslie S.

    Date: 09/29/2022

    5 stars

    Leslie S.

    Date: 09/29/2022

    These guys were absolutely amazing good job very polite I highly recommend them

    Bath Masters Of Collin County

    Date: 09/30/2022

    Thank you leslie you know we love working with you
  • Review fromNathan R.

    Date: 09/27/2022

    5 stars

    Nathan R.

    Date: 09/27/2022

    Excellent tile work performed on our bathrooms. ***, the owner, is very experienced in both his trade, and customer service. He was very good to us throughout our project and helped us with any question we had.

    Bath Masters Of Collin County

    Date: 09/28/2022

    Thank and we loved working with you and your wife!
  • Review fromMinta S.

    Date: 09/24/2022

    5 stars
    I could not write a better review of this company. They went way beyond anything I could have ever asked them to do. They were there to answer any questions that I had. And if they didn't know it, they would know how to find it out for me. But that very seldom happened. This man knew what he was doing. I cannot speak more highly of him nor for any of his crew. I would recommend this company to everyone.

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