Reviews

This profile includes reviews for TestingMom.com, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  TestingMom.com, LLC

  6951 Virginia Pkwy Ste 217 McKinney, TX 75071-5427

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  TestingMom.com, LLC

  6841 Virginia Pkwy STE 103 McKinney, TX 75071-5716

Review Details

• Review fromNeela T

  Date: 08/04/2024

  1 star

  Neela T

  Date: 08/04/2024

  This company is scam, I have been charged for 3 years and I haven't accessed the account. Checked my email history - per T&Cs I should get a renewal reminder 24 hours prior to the date and I have no email. There are ethical ways to make ******************'t do it this way.

  TestingMom.com, LLC

  Date: 08/05/2024

  At TestingMom.com, we want to make sure you have seamless access to all the great activities, partner programs, and test prep materials on our site. That's why we auto-renew our memberships, so you can enjoy uninterrupted service without any hassle. We understand that billing policies can be tricky, so we always make sure to clearly state our policy on the payment confirmation page when you purchase your membership, as well as in our site's Terms of Use, which you can find at the bottom of any page on our site. Please be sure to read our response to you under separate cover.Regards,***** & the TestingMom Team

• Review fromTara R

  Date: 06/29/2024

  1 star

  Tara R

  Date: 06/29/2024

  Intentionally misleading information is given to consumers and unethical business practices.

  TestingMom.com, LLC

  Date: 07/19/2024

  Thank you for the opportunity to address the complaint from *****************.This customer also disputed this charge with their credit card company. TestingMom.com accepted said chargeback and ************ has been given credit for her payment with us.This should settle any complaint she has with TestingMom.com All the best, ************

• Review fromAiesha D.

  Date: 10/10/2022

  1 star

  Aiesha D.

  Date: 10/10/2022

  I'm a single mom and spent precious time and money on this scam. I was suckered in with the "100 free questions if you submit your email" messages liberally sprinkled across the site, but once I signed up, I could not find those free questions to even see if the rest was worth paying for. We learned on VERY short notice that my daughter had to take a big test in only 4 days to see if she'd qualify for high school lottery, so I was desperate to find study materials that would help her cram for that test. After a LOT of getting lost on the site (and I'm web-proficient) I clicked on the relevant test study links, thinking those must be where the free questions were. My daughter is on the autism spectrum, so when she is stressed out and frustrated, she can meltdown so bad that she might hurt herself inadvertently. She finally sat down, stressed, but eager to study after waiting for me to find the right questions. She clicks the links. All of them lead to a paywall. WHERE are those free questions? I feel it was just a ploy to get my email address and money! Since she then proceeded to have the biggest meltdown of her 14 years, I had to pay to get to the study questions. I thought, fine, as long as it helps, I will pay for it. The questions on the printable practice tests ended up not being similar to what was on her actual test! Aside from this, we clicked on the interactive quiz options, and within each of those, some questions had answer keys without an explanation. Completely arbitrary as to which would have explanations and which would not. How can she learn if there's no explanation? The rep wasted my time with bogus explanations as to what I was doing wrong. Funny, because I'm a web designer so I fully understand how navigation ought to be. She told me I should have called to find the free questions before paying. Really?? Bottomline: since we used the site (for a whole couple of hours) they could not issue me a refund, just a useless credit. STAY AWAY!!

  Aiesha D.

  Date: 10/10/2022

  That's interesting that you've determined that all the questions she answered had explanations, when I did not tell you which "child" profile we used for her testing purposes. I created three profiles. Also, you're now basically calling me a liar. I would not go out of my way to just hurt legitimate businesses and get a refund of a paltry $18, although that little bit of money would help out situation now. It's the principal of the matter. Yes, I saw quite clearly how to "unlock" the free 100 questions. I can read, thanks. Three issue was that once I submitted my email, that unlock link never made itself visible, and I searched quite a while for it. Due to our time constraints I took it in this faith that if I paid for the questions, they would be mostly relevant to the test and that there would be explanations available. Explanations were not available in the interactive tests on all questions, I can send a screen shot if you'd like. The printable tests were not relevant to the exam she took. My daughter is not a liar. She is extremely intelligent and has all As in her current year. She was required to cram basically all of 7th grade math in a few days because we were given very short notice that this specific test was required. So it's not that she couldn't understand due to lack of intelligence. There was literally no explanation on several questions on the interactive quiz and most legitimate businesses would issue at least a partial refund for the remaining days of the membership not used. We tried to use your sure for maybe 3 days, a few hours each, and were unhappy with the methods and results, so a credit to use your services again would be useless to us. I also should not have to call to find a way to unlock the 100 questions advertised heavily all over your site and on search engines. I stand by my negative review as long as you continue to deny there was any wrongdoing on the part of testing Mom. Excuse typos, I'm writing from my phone.