Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Repossession Services

Roman's Adjusters Inc

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review from. J.the one

    Date: 01/30/2024

    1 star

    . J.the one

    Date: 01/30/2024

    They are very unprofessional. They tried to auction my car off without my leader knowing . They also trashed my car and took all my shoes jewelry and birth certificates out of my car . They are nothing but thieves . My car wasnt suppose to auction off until February .

    Roman's Adjusters Inc

    Date: 01/31/2025

    Romans is required by the lien holder to remove all personal items from the unit at the time of repossession. We do not store liquids, flammable items, or perishable items.Romans is a repossession company not an auction. Romans received the release from the lien holder to release to auction on 1/19. Romans did not receive a redemption release to release to the debtor at the time of the auction pick up.

    . J.the one

    Date: 02/06/2025

    They still stole my belongings! Forget them! Thieving asses! I had to re order every shoe they took!
  • Review fromKelly D

    Date: 10/23/2023

    1 star

    Kelly D

    Date: 10/23/2023

    I have been dealing with these crooks for two weeks! The website will not let me make an appointment when I call all they say is I need to make an appointment online. they will not respond and just hang up on me when I call. No matter what phone option I choose I keep getting ***** who is very unprofessional and rude and continues to hang up on me.

    Roman's Adjusters Inc

    Date: 01/31/2025

    We apologize for your experience with Romans. We aim to provide the best costume service under the circumstances. Romans releases by appointment only due to volume. Appointments are made online only. If your unable to make appointment for the day requesting, it is due to no availability.
  • Review fromAmanda G

    Date: 09/07/2023

    1 star

    Amanda G

    Date: 09/07/2023

    Thieves. They should not be going through your vehicle until after 30 days! They gave me back a potty training pad that had been urinated on, make up a stroller and clothes but a snap on computer I specifically came for. Office assistant claims they take pictures of everything that was in the car when arrived on property. How convenient a dry turbo and that ************* didnt make it back into my possession.

    Roman's Adjusters Inc

    Date: 01/31/2025

    Unable to location account with the information provided

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.