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Business Profile

Truck Driver Training

Trucker Certified

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Truck Driver Training.

Complaints

This profile includes complaints for Trucker Certified's headquarters and its corporate-owned locations. To view all corporate locations, see

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Trucker Certified has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/08/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid this business $1,190.75 for trucking school. When i spoke to them, what i was explained was i would be attending the range in *********, *****. The company constantly closes the range down, requiring not only me, but other students to have to drive to another city for classes. Classes are inconsistent, instructors are quitting, equipment to be used rarely works. They were supposed to pay for my medical card and my permit, had to pay for that out of my pocket. Permit being $25 and Medical card was $80. Ive been enrolled in the class since November and Ive only been able to attend the school approximately 6 times. I reached out and all i wanted was a refund. I was advised that after 14 days they could not provide my refunds. I went into depth about my complaints and concerns with business however got nowhere. This complaint is not only for me; but other students as well who arent as knowledgeable about the higher **** Its not fair to students who paid their money and are not getting the services theyve paid for! Its students who have been in the class for 4-6 months, not making progress and are only attending classes because the business refuses to provide a refund.

    Trucker Certified is NOT a BBB Accredited Business.

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