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Business Profile

Auto Alarms

Tino's Car Visions

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Tino's Car Visions's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    • Initial Complaint

      Date:12/09/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to a business and got items, when I went to pay they said they don't do sales tax.  I have several different receipts showing this business not charging for sales tax.


      On 12/6 I went to TCV Enterprises to purchase a lift kit and rims and tires for my daughter's jeep wrangler. My original invoice was for $3862.95, Fabian the worker said and we scheduled to have the work done.  I dropped the jeep off on 12/8.  On 12/9 they told me my new total was $4121.91 because they had to add a plate for $249.  I was going to pay $1521.91 and finance the remaining $2600.  We I received the finance email it said I owed $2814.50.  I was told that it would be 100 day interest free same as cash.  When I questioned a misc charge they said it's labor.  I asked why it was not under labor, Fabian said nothing.  I asked him about the sales tax and he said they don't pay sales tax.  On all the invoices (attached) it shows $0.  When I told him I did not want to pay finance charges and I would just pay the balance they added more "misc" charges.  When I again questioned the charges they again added more to my invoice, bringing the grand total to $4398.20.  I need my car so I paid it cash and told them I was reporting this abuse on a consumer.  

      Please let me know if not charging sales tax is right or wrong. 

      I am attaching 3 invoices.

      Amberley *****

    Tino's Car Visions is NOT a BBB Accredited Business.

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