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Business Profile

Coffee Break Services and Supplies

Pibble's Brew

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coffee Break Services and Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/31/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to cancel my subscription for monthly coffee Since last month. I have sent them two online contact requests via their website in October. I have emailed them on Sept 30, October 3 and October 31. I cannot reset my password to cancel it online as it is giving me an error that my email isn't recognized. However, they email me every month to let me know my order is processed. I received another email today saying my order is being processed despite contacting them 4 prior times to cancel this subscription. No one responds and there is no phone number on their website to call. I have already contacted my Credit Card asking them not to allow the charge to go through but this company continues to keep my subscription active. I am not sure what else to do in order to have them stop charging my CC every month and to cancel my subscription.

Pibble's Brew is NOT a BBB Accredited Business.

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