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Business Profile

Waste Management Services

BlackJack Disposal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Waste Management Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been paying for WM service since October of 2021 and there has been nothing but issues. My trash, recycling, and bulk is paid thru the ****************** and paid thru waste management. They do not do their jobs what so ever. I have had to call down to WM due to their employees not doing their job, they drive down the street driving ********** bins and bulk on trash pick up days and when I call and complain they lie and say either the trash wasnt out or they will send someone out. If your not going to do the job your paid for I need my money refunded.

    Business Response

    Date: 08/29/2023

    Blackjack Disposal does not currently service customers inside the ******************.  We have been awarded the solid waste hauling contract for the ******************, but do not begin services until October 1, 2023.  The current service provider is Waste Connections.  

BlackJack Disposal is NOT a BBB Accredited Business.

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